Complaints Policy

We want every customer to be happy with their kitchen. If something isn't right, we want to hear about it and fix it.

How to Raise a Concern

• Call: (609) 745-1325
• Email: info@kitchencabinetsprinceton.com

Please include your name, address, the date of your project, and a short description of the problem. Photos help.

What Happens Next

1. We acknowledge your complaint within 2 business days.

2. We look into it. This may include a visit to your home to see the issue in person.

3. We respond with a plan within 10 business days, explaining what we'll do and when.

4. We follow up after the fix to make sure you're satisfied.

If You're Still Not Satisfied

If we can't resolve your concern, you may contact the New Jersey Division of Consumer Affairs, which oversees home improvement contractors in the state.

Warranty Issues

Many concerns, such as a door that won't stay aligned or a drawer slide that fails, are covered under your project warranty. Your contract explains what's covered and for how long.